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Make user testing part of your CRO process, take advantage of the inexpensive

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發表於 2024-3-5 16:30:07 | 只看該作者 回帖獎勵 |倒序瀏覽 |閱讀模式
Tools mentioned above, and spend your budget whenever you need to. Invest in enterprise-grade tools If you choose an enterprise-level tool, you can upgrade your User Interviews, UserZoom, or Userlytics subscription plan for even more customization or even hire a dedicated researcher to do all the setup and analysis for you. Another option is to use Usertesting.com . The tool is one of the largest user testing platforms and has great collaboration, recruiting, and data analysis features. While you can start testing quickly (you can even recruit users on the day of the test), subscription plans are very expensive, starting at around $20,000 per year. Map tests to optimize for user-focused patterns The user testing described above is most effective when there is variation in the test. But you also risk losing time (and money) if the changes you test aren't backed up by research. One solution is heat maps. There are multiple ways to find out what users are doing on a page, how far they're scrolling, what they're clicking on, and more .

However, what is often overlooked is that this data can be used as an alternative to A/B testing. 1. Accelerate website optimization with heatmaps Let's take a look at a heatmap simulation using CXL's Conversion Optimization Minidegree page as an example (scroll map on the left, click map on the right). The Belgium Phone Number Data purpose of these product pages should include the following: Make enough appeals for visitors to take action (conversion) Encourage visitors to scroll and understand the benefits of your product (nurturing) These heatmap simulations reveal that the user's attention is focused on the hero section, and the action points (clicks) are where they should be (around the call-to-action). However, more than half of the pages contain a lot of action. The visitor clicks on the drop-down menu and sees an overview of the course. They're looking for more information.




A hypothesis can be made here. Placing the course overview section directly below the hero section will help users avoid scrolling, make it easier for users to find the information they're looking for, and increase conversions. Is it? Of course, it is possible to test this hypothesis with A/B testing. However, if you don't have enough traffic, you can also map test the new design idea (A/B). 2. Map test workflow The following steps should give you a better idea. Test whether the new design is more effective than the old design. Create a heatmap of existing pages and analyze it as in the example above.

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